FAQ

What do I do with batteries?

Household batteries are to be put in a clear ziplock bag and set on top of the trash can.

I want to use my free monthly bulk item/quarterly appliance disposal. Can I put it out for my trash?

Give us a quick call or send an email to schedule a bulk or appliance pickup. Some items may not be able to go with the regular trash and require a special pickup, and our drivers may not take additional items without the correct paperwork.

I have an item I’m not sure can go with my regular trash, what should I do?

Please check our trash services page, if you don’t see it there, call us!

What do I do with my TV/Computer?

TVs and Computers can go to the Lancaster County Solid Waste Management Authority.

I’m replacing the carpet in my home. What do I do with the old carpet?

Carpet is considered a construction material, and is difficult for the trucks to compact. We can take four (4) pieces of carpet cut into 4’x4’ sections per week as a bulk item pickup. To schedule a pickup, call us at 717-529-1292. If you are removing a large amount of carpet, the cheapest way to get rid of it is to take it to the Lancaster County Solid Waste Management Authority. Both the Transfer Station and Landfill accept waste from residents at a reduced rate.

My can stinks, yuck!

We agree! Trash cans absorb smells very easily, especially in the summer months. Here’s what to do:

  • Mix 3/4 cup bleach (or any cleaning agent you prefer) with 1 gallon warm water and 1 tablespoon powdered laundry detergent
  • Take your can and a hose with a sprayer attachment somewhere you don’t mind getting wet and soapy, like the lawn or driveway
  • Pour cleaning solution into can and let sit 15 minutes. Use long-handled scrub brush -like the kind used to wash cars – and use the length to scrub the insides and bottom of the can
  • Rinse, turn upside down and drain water. Turn right-side up and dry in sun with lid open

To prevent future smells, make sure all trash is bagged neatly before it is placed in the can.

My can was on its side when I came home. What happened?

One of our company goals is to always leave cans and recycling bins in a neat and orderly fashion once they are emptied. Unfortunately, windy days and busy roads can easily knock over even the heaviest of cans once they are emptied of trash.

My recycling bin/Econ can is missing!

If it was a particularly windy day, please check your neighborhood/surrounding woods and fields. Recycling bins especially can travel far! If you still can’t find it, give us a call and we will help.

My payment isn’t showing on my bank statements.

Payments mailed through USPS may take 7-10 days to reach us; if it has been longer than that give us a call! If you paid through your bank’s online system, please note that because we are a small company, banks send us checks, so please schedule them 7-10 days before the due date. If you are worried, don’t hesitate to give us a call! We can quickly confirm if your payment was received.

Do you shred paper?

We do not have a paper shredding service. You can try Shred-It Lancaster, or check with the nearest Staples or other office supply store to see if they provide shredding services.

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