FAQ

What area do you service?

We service Southern Lancaster County. We are not currently in Chester County.

What time should I put out my trash?

Always put your trash out the night before your regularly scheduled pickup day.

My truck doesn’t come until the afternoon, why do I have to put it out the night before?

Although our routes for 90% of the year are on a regular schedule, sometimes the unexpected happens and changes our times completely. To make sure your trash is never missed, please put it out the night before.

It’s Martin Luther King/Presidents/Columbus/Veterans/Pancake Day, why aren’t you closed?

We follow the Lancaster County Solid Waste Management Authority’s schedule, and they are only closed for these holidays. We are on the regular schedule for the rest of the year. If you are unsure about a holiday, we always have a message on our phones if we are closed, as well as our Facebook page.

What are your hours?

Our office hours are Monday – Friday, 8 a.m. – 4 p.m. Click here for our contact page.

I’m calling you during business hours and you aren’t answering. Should I just hang up and try again?

When we say please leave a message after the beep, we mean it! As a small, family owned and operated company, we sometimes are not able to answer every call as it comes in. We appreciate your call and would love to speak with you! Leaving a message guarantees a returned phone call as soon as we are able.

What do I do with batteries?

Household batteries are to be put in a clear ziplock bag and set on top of the trash can.

I want to use my free monthly bulk item/quarterly appliance disposal. Can I put it out for my trash?

Give us a quick call or send an email to schedule a bulk or appliance pickup. Some items may not be able to go with the regular trash and require a special pickup, and our drivers may not take additional items without the correct paperwork.

I have an item I’m not sure can go with my regular trash, what should I do?

Please check our trash services page, if you don’t see it there, call us!

What do I do with my TV/Computer?

TVs and Computers can go to the Lancaster County Solid Waste Management Authority.

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